Return & Refund Policy

Cancellation, Return, Exchange & Refund Policy

This cancellation, return, exchange, and refund policy applies to products and services purchased through selectionway.co.in.

Cancellations

Cancellation requests will only be considered if they are made within 7 days of placing the order and before the digital license, product key, or service access has been delivered or activated.

A cancellation request may not be accepted if the order has already been processed, delivered electronically, activated, or otherwise fulfilled.

Refund And Exchange Eligibility

We offer refund or exchange consideration within the first 7 days from the date of purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange, or refund of any kind.

For digitally delivered software products, refunds are generally not available once the license key has been delivered or activated. We only replace non-working licenses after support review and troubleshooting.

To be eligible for a return or exchange where applicable, the purchased item must be unused, not activated, in the same condition as received, and must include the original packaging or delivery details. Sale items may not be eligible for return or exchange.

Damaged, Defective, Or Incorrect Products

If you receive a damaged, defective, non-working, or incorrect product, report it to our customer service team within 7 days of receiving the product. The request will be reviewed after we check and determine the issue at our end.

If the product received is not as shown on the site or not as expected, you must notify customer service within 7 days of receiving it. After reviewing your complaint, the customer service team will take an appropriate decision.

For products that include a manufacturer warranty, warranty-related complaints should be referred to the manufacturer.

How To Request Support

To place a cancellation, return, exchange, replacement, or refund request for an eligible order, email support@selectionway.co.in with your order details and screenshots of any activation or delivery issue.

Please do not send multiple emails for the same issue.
Include screenshots or proof of the issue wherever possible.
Only defective or damaged eligible items are replaced after review.

Approved Refunds

If a refund is approved by Selectionway, it will be processed within 7 business days to the original payment method, subject to payment gateway and bank processing timelines.

If you have any additional questions, contact us via email at support@selectionway.co.in.